Technology Administrative Support Specialist

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Technology Administrative Support Specialist

Salary

$21.31 - $23.44 Hourly

Location

College Station, TX

Job Type

Full Time

Job Number

2402202

Department

IT Department

Opening Date

05/07/2024

• Description

• Benefits

• Questions

Description

Under general direction of the Chief Information Officer, the Administrative Support Specialist, performs a variety of highly skilled tasks related to the activities and operations of the Information Technology Department, including but not limited to, providing professional, and technical administrative support; compiling and developing reports, project plans, and publications as assigned; handling high impact and complex customer service issues requiring excellent stakeholder engagement and facilitation; overseeing the fiscal aspects of the department such as processing and verifying biweekly payroll, managing invoices, purchase orders, deposits and receiving reports.

Principal Duties

• Maintain strong working relationships with vendors and associates and work as the point of contact for services rendered on projects, invoices, milestones, and vendor accounts.

• Provide advanced administrative & technical support to department personnel; including creating documentation for technical business processes and procedures, developing diagrams and process maps for AS-IS and TO-BE processes on medium to large scale projects.

• Coordinate and oversee the fiscal aspects of the department; to include but not limited to, processing and verifying biweekly payroll for the department, managing invoices, purchase orders, deposits and receiving reports.

• Perform a variety of administrative duties such as organizing IT Personnel travel arrangements, assisting with the setup of IT new hires, department evaluations, policies, procedures, personnel inquiries, meetings, and budget accounts as requested. Composing routine and/or specialized documents, departmental correspondence, reports, memos, and presentations.

• Administer the City's Copier Contract(s), and other IT Contracts providing timely submissions of contract requirements, including managing Council Agenda and Payment milestones for projects and maintenance.

• Track all IT asset purchases and assist Technology Services with Records Management of all hardware and software assets; including but not limited to, review and track project funding; reconcile invoices, and provide feedback and analysis reports for project related budgets.

• Track and restock office supplies, beverages, and other miscellaneous commodities and act as a liaison to various commodity and service vendors.

• Supervise Mail Clerk and Mail and Postal Services Assistant, to include but not limited to, hiring, terminating, planning and conducting performance appraisals, administering disciplinary actions, and processing promotions and/or pay increases, as necessary.

• Perform other related duties as assigned.

Qualifications

Required:

Associate's degree and three (3) years of progressive experience in supporting the needs of technology department; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Texas Driver's License. Intermediate to Expert level computer skills in the use of word processing, spreadsheets and data entry using MS Excel, Word, and PowerPoint. Experience using Microsoft Visio for creating business process diagrams. Ability to communicate effectively, both orally and in writing. Skills and knowledge of office practices and procedures. Strong organization skills. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly and technical language. Highly self-motivated and directed with the ability to drive accountability and results. Keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment.

Preferred:

Bachelor's Degree and/or technical training in information technology, electronics or related field. Two (2) years administrative experience in an Information Technology environment.

Supplemental Information

SPECIAL REQUIREMENTS:

Additional Criminal Background Screening Required: In addition to the standard pre-employment criminal background check, individuals receiving a conditional offer for this position shall be subject to a finger-print based background screening due to the required access to secured buildings and/or secure data systems.

Position posted until filled or closing date.

We offer a comprehensive benefits package to include; Medical, Dental, Vision, Prescription Drug Coverage, Paid Holidays, Paid Vacation, Paid Sick Leave, Paid Parental Leave, TMRS-Retirement (2:1 matching), Deferred Compensation, Term Life AD&D, Dependent Life, Flex Benefits, an Employee Health Clinic & Educational Assistance. .

01

Do you possess an Associates degree or higher and three (3) years technical support experience?

• Yes

• No

  02

  Do you possess a valid Texas driver's license?

• Yes

• No

  03

  How would you rate your expertise with Microsoft Word, Excel and Power Point?

• Basic

• Intermediate

• Advanced

• Expert

  04

  Do you have experience with Microsoft Visio?

• Yes

• No

  05

  Please describe the environment in which you work best.

  06

  Please provide additional information that describes your knowledge and skills as it relates to this position.

  Required Question

Agency

City of College Station

Address

1101 Texas Avenue

College Station, Texas, 77840

Phone

979-764-3517

Website

http://csjobs.cstx.gov

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